Any of the Information Desk staff can assist with fairly basic technological issues and are able to spend about 5 minutes helping if the problem is not complex.
More complex issues will require a longer period of time to solve and probably require an appointment with the Technology Engagement Librarian. Currently the Technology Engagement Librarian is most likely available M-W 11-2pm and T/Th 4-6 pm. Scheduling a tutoring session is the best way to guarantee availability, however, and can be done by calling the Circulation desk at 716-372-0200 or emailing [email protected].